Frequently Asked Questions

Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows for faster checkout, order tracking, and access to special promotions.

What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are in USD.

How long does shipping take within the U.S.?
Standard shipping typically takes 3–7 business days. Expedited options are available at checkout.

Do you offer free shipping?
Yes, we offer free shipping on all U.S. orders over $50.

How can I track my order?
Once your order ships, you'll receive an email with a tracking link to monitor delivery status.

How long does order processing take?
Orders are processed within 1–2 business days, excluding weekends and holidays.

Can I modify or cancel my order?
Please contact us within 12 hours of placing your order. Once it’s processed, we can’t make changes or cancellations.

What is your return policy?
You can return items within 30 days of delivery. Items must be unused and in original packaging.

When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect your return.

Do you charge sales tax?
Yes, sales tax is applied to orders shipping to states where required by law.

My item arrived damaged or incorrect—what should I do?
Please contact us within 7 days of delivery with your order number and photos of the item.

Can I use more than one discount code?
Only one discount code can be used per order unless otherwise stated.